User Guide
About delivery and shipping charges
■ Until product shipping
We usually ship within 7-15 business days (excluding Saturdays, Sundays, and holidays).
*We will order the product after receiving your order.
*Pre-order and pre-sale items may take longer to be delivered than usual.
*The ordered product will be inspected, and if it is found to be defective or if the product is a pre-order, it will not be subject to the above period.
*Even if the product is not for pre-order, delays may occur due to manufacturer circumstances.
*Shipping will be from an overseas warehouse. Delivery will take 5-7 business days.
It will be delivered.
* If you have a desired delivery date, please be sure to
Please check in advance using the inquiry form.
*If there is no prior inquiry regarding the desired delivery date
We cannot cancel orders under any circumstances, including delivery delays.
Please be aware of this in advance.
Shipping Fee:
Within Japan
Free shipping nationwide for purchases of 700 yen or more.
Shipping charges throughout the USA
Standard shipping fee: $10
Free shipping on purchases over $300
Responsibility after delivery is complete <br>At our shop, ownership and risk of the product will be transferred to the customer when the delivery company's tracking information shows "Delivered."
In the unlikely event that the item is lost or stolen after delivery, we cannot be held responsible.
About payment methods
This site accepts the following payment methods:
Payment method and payment period:
■Credit card : When billed by your credit card company
■Google Pay/Apple Pay : When billed by each credit card company registered to each account
■KOMOJU - Smartphone Payments:
You can choose to pay with PayPal here.
Cancellation Policy
[About canceling an order]
We cannot accept cancellations or changes to your order after payment has been completed.
Thank you for your understanding in advance.
About coupons
Enter the coupon code you wish to use in the "Add coupon code or gift card" field on the payment screen.
After entering your information,
■For smartphones, press "→"
■ For PC, click "Apply"
Click to apply the coupon code.
Coupons cannot be applied after your order has been placed.
Return and exchange conditions
[Regarding returns and exchanges]
We do not accept returns or exchanges in the following cases:
■As this is an overseas product, please be aware of the following before purchasing.
・There is no buttonhole
・Sewing is sloppy
- Frayed edges, loose threads, wrinkles, poorly sewn beads or buttons
・The zipper is stiff
・Size doesn't fit
・The fabric material is different from the photo
■Other
・Wrinkles or creases that can be repaired with an iron ・Order mistake due to customer carelessness ・Color or size is different from what you expected ・Items that have been worn and taken out ・Items that have been washed more than once ・Items that have been delivered more than 3 days ago ・Items without name tags or the plastic bag that the item came in
Returns and exchanges eligible (product defects)
・The product has defects (tears, holes, broken/missing parts, etc.) ・There are large stains or spots ・The product you received is different from the one you ordered In any of the above cases, please enter the information below and contact us via chat.
■Information to enter when making an inquiry ・Purchaser's name ・Order number (if known)
- Details of the product defect and a photo of the defective part